Penalty Charter

Home>Penalty Charter

Penalty Charter

A list of offences and appropriate penalties imposed by Hyderabad Metro Rail (HMR) in compliance with Metro Act are listed below. This is to ensure that every passenger is aware of his / her responsibility to pay for his/her travel, as decided by Metro rail authorities. This policy is also available at our ticketing offices and at our Customer Care Centers at all stations.

HYDERABAD METRO RAIL - PENALTY CHARTER
Type of Penalty Description Time Limit Amount of Penalty
Ticket less Travel Passenger travelling without authorized Ticket Anytime Rs.50 Penalty + Rs.60 max. Fare
Over Travelling Passenger travelling beyond destination Anytime Difference amount between destination station & actual exit station
Over Staying - Within station Passenger - Entry and exit in same station Up to 30 mins from the time of Entry - No Penalty

Penalty Rules on overstay in same station

30 mins - 1 hr 30 mins = Rs. 15
1 hr 30 mins - 2 hrs 30 mins = Rs. 30
2 hrs 30 mins- 3 hrs 30 mins = Rs. 45
3 hrs 30 mins - >= 4 hrs 30 mins = Rs. 60

Over Staying - Beyond origin station Passenger - Entry and exit in different stations Up to 2 hrs 30 mins from the time of Entry - No Penalty

Penalty Rules on overstay in different station

2 hrs 30 mins - 3 hrs 30 mins = Rs. 15
3 hrs 30 mins - 4 hrs 30 mins = Rs. 30
4 hrs 30 mins - 5 hrs 30 mins = Rs. 45
5 hrs 30 mins - >= 6 hrs 30 mins = Rs. 60